Inside Sales Agent (ISA)

Inside Sales Agent (ISA)


Jose Medina & Associates is a top producing, award winning team of real estate professionals that specializes in serving real estate buyers, sellers and investors in Northeastern Ohio.  We are currently ranked among the top 10 teams within Keller Williams international, the #1 team in Stark and Summit County, and the #2 team of all brokerages in the state of Ohio.  

We are passionate about a positive team culture and delivering a superior client experience with every sale!
If you’ve worked in teaching, psychology, social work, recruiting, client service or other sales roles – working in our Client Care & Development Team as an Inside Sales Agent may be the career you’ve been looking for!
Inside Sales Agents enjoy talking on the phone to better understand buyer’s and seller’s situations so they may better be served.  This is accomplished by accepting inbound and making outbound calls, emailing and texting prospects with the goal of converting those prospects to appointments for our Listing Partners and/or Buyer Specialists.  
Individuals in this role love helping people, asking questions, and enjoy nurturing relationships until they are ready to meet with one of our Listing Partners and/or Buyer Specialists.  They are driven to succeed, appreciate challenge, seek professional growth and desire to be around positive people with similar work values.  
This position allows you to be in the profession of Real Estate without the unpredictable hours of Outside Sales, offers set hours, training, coaching, high income potential, benefits, and the opportunity to be a part of a phenomenal team culture!  
  • Excellent communication skills with ability to build quick rapport with customers 
  • Be passionate about providing exceptional customer experience
  • Have a positive, learning based mindset
  • Have excellent time management and prioritization skills
  • Personable, coachable, and driven to master the craft of converting prospects to clients
  • Understand the value of systems and documenting details (notes)
  • Team oriented and ability to work independently with sound judgement and problem solving skills
  • Must be very good with technology and computers. Programs you will use include email, Microsoft Word & Excel, and different Content Management Systems. 
We provide training, coaching and an abundance of resources to help you achieve your professional and personal goals!
Full-time, office based position with base salary, plus commission income with potential to earn $40-50k your first year, and up to $60k or more your second year. 
Additional competitive benefit package includes medical insurance, 401k, profit sharing, 2 weeks paid vacation, holidays, personal time and volunteer time.
  • Team oriented, learning based, possessing sheer grit and the will to succeed.
  • Real estate experience not required; must have or be willing to obtain an Ohio Real Estate license. We can assist you in obtaining. 
We look forward to hearing from you! Please email your cover letter and resume to
Testimonials from Our Inside Sales Agents:
“I absolutely love my job as an ISA and being a part of the Jose Medina & Associates team. The culture of this team is unmatched. Although there are personal goals, we work together to move forward as a team. It is such a positive and encouraging environment!”
“I LOVE working here because it is such a positive atmosphere and everyone is always so upbeat. I feel extremely lucky every day because I never dread coming into work. EVER. We have teams within our team and stay motivated to succeed individually so the team can succeed as a whole. The ISA department is such an important role for the entire team achieving its goal as a group.”
"Working in the Client Care and Development Department as an ISA has truly been an eye opening experience. Before I started at Jose Medina & Associates I had been a stay at home mom for 7.5 years and loved being home with my kids, but also knew I needed some me time. This job has honestly been everything I could have wanted in my first job outside of being a stay at home mom. I love the flexibility we still have even with being on a Monday through Friday schedule with the occasional on call weekend. The training is TOP NOTCH! Kristy does an amazing job training each ISA and always makes sure that each one of us is up to date on any new information coming through the door.  As an ISA there is a lot of very detailed administrative work along with making a lot of phone calls to potential clients and I will honestly say that this job is not cut out for everyone! However,  if you have any desire to want to help people for the good and to be able to work with an amazing staff then this could potentially be a perfect fit for you! I love working with this amazing company and truly appreciate each person I work with!"  
“I enjoy coming into work and helping our clients navigate through this home purchase and/or selling process with sound wisdom to assist them in finding the right home and/or selling their home in a timely manner at top dollar. I enjoy working with my fellow teammates each day and contributing to our overall mission of helping our clients. We take our jobs serious, yet not ourselves too serious.”
“The atmosphere is so incredibly positive. It is more than a job, it is a career. I have never worked somewhere that I love the people as much as the atmosphere. We all try and see the bigger picture and have everyone's back. Every person on our team has our place and it causes our business to run as smooth as possible”
“I have always had a passion for real estate and there is no better place to work in this industry than Jose Medina and Associates - Keller Williams Legacy Group. I enjoy being a part of such a fun, energetic team of people!!!”

Contact Information

Photo of Jose Medina & Associates Real Estate
Jose Medina & Associates
Keller Williams Legacy Group Realty
4580 Stephen Cir NW, Suite 101
Canton OH 44718
Direct: (330) 754-4663
Mobile: (330) 417-3144